Your virtual medical receptionist
Are you an individual doctor or a health clinic?
Are you dissatisfied with your current record-keeping and scheduling software?
We offer you a patient management system with patient self-service capabilities. It lets patients schedule appointments themselves through a web browser or over the phone. Unlike our competitors' solutions our system recognizes human speech and is able to talk naturally to patients.

Assist Medic® is a trade name for an automated medical scheduler and a virtual medical secretary

Automatic appointment scheduling over the phone

There are cases when patients want to schedule appointments but don't have access to the internet so online appointment scheduling is not an option. The natural approach in this case is to resort to calling the medical clinic over the phone and scheduling an appointment with the medical receptionist. Of course this approach has its own drawbacks - what if it is a small medical practice that does not have a 24/7 receptionist?

In such cases AssistMedic is able to help both patients and doctors by taking over the phone appointment scheduling in addition to the online appointment scheduling. You can either enable it fully for 24/7 appointment handling or just turn it on for the off-work hours and it will pick up the phone and schedule appointments pretty much like a human medical receptionist.

Moreover, AssistMedic is able to handle multiple incoming phone calls at once. This means that your patients will not be left on the phone waiting until the receptionist is able to process their call. Just one single call or ten simultaneous calls, it doesn't make a difference to AssistMedic.